Shipping Policy

Delivery Timeframes

Standard Shipping:
Free of cost — arrives within 7–14 working days
Express Shipping:
$6.99 — arrives within 4 –10 working days. Includes priority packaging, faster dispatch, and quicker transit times.

Shipping Process

Order Processing:
Orders are typically processed and shipped within 24–72 hours.
Tracking Information:
Once your order has shipped, you'll receive an email with tracking details so you can monitor your package every step of the way.
Multiple Items in One Order:
If you've ordered multiple items, they may be shipped separately depending on availability. This helps us get your full order to you as quickly as possible.

Track My Order

To check your order status, click the "Track Your Order" tab at the top of the page or use this direct link:
👉 Track Your Order

Efforts to Expedite Shipping

Dedicated Monitoring Team:
Our team closely monitors all in-transit packages daily. For updates or assistance, just email us at hello@hairlylife.com — we’re here to help.
Urgent Measures:
We act quickly and take necessary steps to promote faster and safer delivery, even during unforeseen delays.

Package Return Scenarios

Your package may be returned in the following situations:

Incorrect or incomplete address

Package refused by the recipient

Unclaimed at the delivery location

Recipient not located or has moved

Unknown delivery issue

In all such cases,  please reach out to our team at hello@hairlylife.com.

Need Help?

If you need assistance with tracking, redelivery, or returns, feel free to contact our customer support team at hello@hairlylife.com. We’re always happy to assist!