Shipping Policy
Delivery Timeframes
Standard Shipping:
Free of cost — arrives within 7–14 working days
Express Shipping:
$6.99 — arrives within 4–10 working days
Shipping Process
Order Processing:
Orders are typically processed and shipped within 24–72 hours.
Tracking Information:
Once your order has shipped, you'll receive an email with tracking details so you can monitor your package every step of the way.
Multiple Items in One Order:
If you've ordered multiple items, they may be shipped separately depending on availability. This helps us get your full order to you as quickly as possible.
Track My Order
To check your order status, click the "Track Your Order" tab at the top of the page or use this direct link:
👉 Track Your Order
Efforts to Expedite Shipping
Dedicated Monitoring Team:
Our team closely monitors all in-transit packages daily. For updates or assistance, just email us at hello@hairlylife.com — we’re here to help.
Urgent Measures:
We act quickly and take necessary steps to promote faster and safer delivery, even during unforeseen delays.
Package Return Scenarios
Your package may be returned in the following situations:
Incorrect or incomplete address
Package refused by the recipient
Unclaimed at the delivery location
Recipient not located or has moved
Unknown delivery issue
In all such cases, we will send a replacement for your original order.
Need Help?
If you need assistance with tracking, redelivery, or returns, feel free to contact our customer support team at hello@hairlylife.com. We’re always happy to assist!